FAQs
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FAQS
Below is a series of questions and answers that can resolve many doubts, but if there are any that are not included here, do not hesitate to contact us.
Privated transfers
The transfers always we make in vehicles adapted to the number of people, so that it is the most effective:
- NORMAL 1 to 4 Pax.
- MINVAN 5 to 6 Pax
- MINVAN 7 to 8 Pax
- MINIBUS 9 to 10 Pax
- MINIBUS 11 to 13 Pax
- MINIBUS 14 to 19 Pax
* All equipped with air conditioning.
All our fleet has compulsory insurance and transport card, as set by European ordinances, and ensure both the driver and all occupants. Our biggest concern is the safety of the traveler.
The transfers are private door-to-door, effective and personalized. The price of the service that appears when you receive it in the confirmation email, is the total price for the transfer, including: luggage, taxes, airport waiting, etc. Our services are direct from the airport or pick up point to the hotel or address that the client indicates in your booking. You do not pay any additional charges, only the price that appears when making the reservation.
Usually our vehicles are large capacity for suitcases. If you travel with excess baggage such as golf clubs, bicycles, baby buggies, etc. Warn him when when you make the reservation to provide the right car.
When you arrive at the airport or train station of ALICANTE, the driver is waiting for you with a sign indicating your name. At the airport, after picking up your luggage, please proceed to the exit in the arrivals hall, in front of the information and tourism office, for that area your driver should be waiting for you with the name indicated on the reservation. Please note in periods of high passenger influx, your driver can be delayed, if after 20 minutes since you are waiting in the arrivals hall, make a call to the contact telephone number and wait please close to the tourist office That the driver will arrive soon. If for the same circumstances you have problems with the collection of the luggage, please contact us. Please note that if an hour after the plane lands you do not contact us, for reasons of work organization, we will give the reservation null.
The payment is always made at the end of each service.You can do it to the driver in cash or with a credit card (TO PAY WITH CARD YOU MUST COMMUNICATE).
We have baby seats or booster seats. Please note when booking that all children or babies occupy a seat in the same vehicle as an adult. This does not involve any type of supplement.
To avoid time problems at the airport, calculate the pick-up time from the CAMPELLO area approximately 2:30 hours before departure Example: if your flight leaves at 10:00 am, the correct pick up time is 07:30 am
We all know that flights are sometimes delayed. You do not have to worry, our drivers always have flight information and will be waiting for you when you leave.
In any time you can change the data or even cancel your reservation. For this, please contact by email: reservas@coveta-xi.es
Pets are allowed, dogs, cats, etc. Do not forget to notify him when making the reservation and indicate if he travels with cage.
